Public Safety

For any medical emergency or fire, immediately contact 911

The Public Safety Administration Office is located in Building C and is open Monday through Friday, 8:30 a.m. to 11:30 a.m. and 1:00 p.m. to 4:00 p.m. If these hours are not compatible with your schedule, you may leave a message on our voice mail at 408-239-5246 and we will arrange to meet with you at your convenience.



The Villages Public Safety Department provides a wide variety of services on a 24-hour basis with the goal of providing a safe and well-regulated community for all residents, guests and employees.

Residents will find a friendly and professional staff located in the Public Safety Plaza at the entrance to The Villages. The Villages entrance gate is manned on a 24/7 schedule. Uniformed Public Safety Officers will ensure that only those individuals who have been cleared as guests, or have official business in The Villages, are allowed entry. To clear a guest or vendor, call Public Safety at (408) 223-4665 and state your name, address, who you are expecting, and the length of their visit. You may also clear your guests by using our “Gate Access”system.

Our Villages’ Public Safety Officers routinely perform motorized and foot patrols of The Villages and will quickly assist residents in need. Our officers are trained in adult CPR, first aid, and certified in the use of an Automated External Defibrillator (A.E.D.). For those who may have been accidentally locked out of their home, Public Safety maintains a key to all of the condominiums. We are here for you.

Public Safety Officers will also respond to assist residents with minor problems that occur after normal business hours. Residents are also encouraged to report any street light or exterior light fixture that is not functioning properly. Public Safety will ensure the report is forwarded to our Facilities work order desk located at the Corporation Yard.

New residents are required to register at The Villages Public Safety Administration Office before they move-in. Our administrative office is located in Building C near the tennis courts. All vehicles must be registered at this location as well. Bar codes will be issued to resident owned vehicles for easy access at the Public Safety Plaza. Permits can also be requested for family members or frequent visitors.

As a reminder, all California State traffic laws apply within The Villages. Please drive safely!